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Who It’s For: Entrepreneurs, Senior Business Leaders, Managers, Sales Professionals, Female Leaders, and R&D, Innovation, DEI, and Other Critical Teams

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Ep 74- How to Implement Customer Success Management in Your Business with Lysa Malka Sheinina

Darlene Hawley

At Customer Success Institute we are empowering businesses and high potential professionals to acquire the knowledge, tools and skills required to thrive in the post-pandemic digital economy.

Listen to the Podcast

Join us for episode 74 with Lysa Malka Sheinina (she/her/hers) is the Founder and CEO of the Customer Success Institute Ltd.. She is a Customer Success expert with many years of hands-on experience establishing, running, and scaling up customer success operations in some of the world’s most innovative startups. Lysa built successful business relationships with hundreds of corporations across the globe, from small retail eCommerce platforms to global Fortune 500 organizations. She works closely with North American, European, and Asian markets, promoting digitalization and artificial intelligence transformations.


Learn more~

https://www.csminstitute.org/

@CustomerSuccessInstitute


Free Gift~ we offer a free 20 mins career advice for professionals looking to enter Customer Success Management careers. Participants need to email their CV to administrator@csminstitute.org to coordinate a call with our team

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Darlene Hawley is a speaker, podcast host, personal branding, and online business coach who shows ambitious, heart-centered coaches, experts, leaders, and entrepreneurs how to create a profitable online business while making space for themselves and their families by speaking up and sharing their story.

 

Her genius is showing entrepreneurs 2+ years into their business how to deepen their business foundation and go after visibility so they can share their message with the world, attract dream clients, and have the impact, freedom, and flexibility they desire.

 

And supporting leaders inside organizations to strengthen their inner and outer voice so that they can speak up for themselves and the ideas and issues that matter most and move people to take action whenever they speak.


Learn more about my Attract & Stand Out 1:1 signature program for coaches, consultants & entrepreneurs: https://darlenehawley.com/attractandstandoutonline


@darlenehawley

@coachdarlenehawley

10 Effective Communication Tips

I offer 1:1 Executive Leadership & Business Coaching & Team Trainings! If you would like to explore what working together would look like, I invite you to submit an application.

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Darlene Hawley, Personal Branding & Business Coach for service based entrepreneurs

Hey There!

I'm Darlene



As a mother, wife, connector, and dream builder, I’m Darlene Hawley, the founder of DarleneHawley.com and an Executive Leadership & Businesss Coach dedicated to empowering leaders like you.


My passion lies in helping ambitious professionals cultivate their unique leadership style while crafting an authentic and impactful personal brand. Through my coaching, we’ll work together to build a solid foundation that not only inspires your team but also drives results and growth within your organization.


Since 2007, I have been committed to guiding leaders and entrepreneurs in launching and scaling their businesses with confidence and clarity.


Today, I focus on supporting women in reaching their leadership goals and living their dream lives—all while balancing the joys of raising my family and creating meaningful memories each day.


Together, we’ll transform your challenges into opportunities, allowing you to lead with authenticity and inspire those around you.

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